"Because beautiful connections last"

02031374937

"Because beautiful connections last"

Salons Connect offers a cost-effective extension of your business

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Our team handles your calls confidently and knowledgeably, saving you time and money

Who are we?

With rising costs and increasing in-house overheads, Salons Connect offers a costeffective extension of your business.
Our team handles your calls confidently and knowledgeably, saving you time and money while you stay focused on delivering outstanding beauty treatments to your customers.

Bolt-on bolt-of receptionist

Salons Connect is a flawless, bolt-on, bolt-off extension of your salon. Our Virtual Salon Receptionists transform the way you manage customer care, providing long-term support that grows with your business.
For smaller salons that may lack the resources or budget for a full-time receptionist, we deliver a cost-effective solution that ensures every client receives an exceptional experience.

Seamless receptionists

Bringing together years of proven expertise, this collaboration unites a leading call centre operation with a professional beauty company renowned for organising industry-leading exhibitions, awards and conferences, and publishing both print and digital magazines for the salon, spa and aesthetic professions.
By entwining their strengths, the partnership delivers a dedicated customer service operation designed to manage appointment bookings and handle customer queries with precision and care. The result is a seamless extension of the beauty company’s brand experience, ensuring that every customer interaction reflects the same professionalism and excellence found across its events and publications.

Partner with salons connect and gain a host of valuable benefits

By partnering with a professional call centre, beauty businesses gain a host of valuable benefits designed to support their growth and enhance customer care. No more missed calls — every customer enquiry is answered promptly, with extended calling hours that ensure availability well beyond the salon’s doors.
While treatments continue uninterrupted, appointments can be booked seamlessly into an easy-to-use online calendar, supported by SMS and email confirmations to reduce no-shows. The service also provides dedicated holiday cover, a professional landline, and ongoing hands-on support, allowing salon, spa and aesthetic professionals to focus on delivering exceptional treatments while the call centre handles the rest.

Salons Connect is your dedicated receptionist

By outsourcing your calls to Salons Connect, we act as your dedicated receptionist -answering your incoming calls, booking customer appointments, and resolving customer queries – all while you remain focused on delivering treatments. This seamless support ensures that your clients always.